MediaMind MXP, Converted to ZXP, breaks and corrupts Extention Manager

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i user cs6 extension manager convert media mind workshop mxp zxp.

then used cc extension manager install it.  per instructions in adobe's faq.

 

it freezes extension manager, , never can opened again.  unless uninstall , re-install.  (restarting nothing).
it half way installs workshop, cannot it, throws js error in output

 

i have delivery, how fix this. (yes msged mm, said adobe's problem).  hope guys can provide better customer support them.

 

jacoub

which os using? windows or mac? extension seems not available free downloading can't verify problem. it's better media mind provides zxp version of extension. generate log file , send us? can create file named exmancoreliblog.yes in "/users/<yourusername>/library/application support/adobe/extension manager cc/log" folder (mac) or "c:\users\<username>\appdata\roaming\adobe\extension manager cc\log" folder (windows), launch extension manager cc install extension. after problem occurs, send exmancorelibrary.log in folder exman.beijing@gmail.com. note "/users/<yourusername>/library/" hidden folder, can go via "go folder" menuitem in finder.



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