Object Fitting Keyboard Shortcuts Disfuntional

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my object fitting keyboard shortcuts not work.  however, these functions work fine when selected dropdown menus.  example, 'ctrl+alt+c' nothing, selecting 'fit frame content' dropdown menu works fine.  other object fitting options.  use these keyboard shortcuts time , them work.  how can fix this? 

 

i using indesign cs6 windows (64bit).  have tried reloading/updating preferences , reinstalling indesign.  additionally, cannot add these shortcuts keyboard shortcuts defaults, system thinks loaded.  here, when attempt add 'ctrl+alt+c'  in 'new shortcut' box (under: edit - keyboard shortcuts) nothing happens - cannot add , not appear in box when press keys.  when attempt others 'ctrl+alt+e', et el, appear in box , assigned defaults (as should be).  ideas?  said, typically use these shortcuts regularly bit of pain not work currently. 

did try copy set of custom shorcuts earlier version? taht might work cs5 or 5.5, earlier might cause kind of trouble.

 

if not, perhaps prefs damaged. see replace preferences



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