I got error "save for web" with Mavericks (MAC OS X 10.9)

i got error when save web time.

error message is: adobe save web error "could not complete operation. unknown error has occured."

in mac os x 10.9 (mavericks)

 

and got error when save is..

 

is reported error?

how can solve?

 

below system info.

 

adobe photoshop version: 13.0.5 (13.0.5 20130521.r.44 2013/05/21:21:00:00) x64

operating system: mac os 10.9.0

system architecture: intel cpu family:6, model:58, stepping:9 mmx, sse integer, sse fp, sse2, sse3, sse4.1, sse4.2, hyperthreading

physical processor count: 4

logical processor count: 8

processor speed: 2700 mhz

built-in memory: 16384 mb

free memory: 10105 mb

memory available photoshop: 14880 mb

memory used photoshop: 70 %

image tile size: 1024k

image cache levels: 4

opengl drawing: enabled.

opengl drawing mode: advanced

opengl allow normal mode: true.

opengl allow advanced mode: true.

opengl allow old gpus: not detected.

opencl version: 1.2 (jun 14 2013 19:34:40)

opengl version: 2.1

video rect texture size: 16384

opengl memory: 1024 mb

video card vendor: nvidia corporation

video card renderer: nvidia geforce gt 650m opengl engine

display: 1

main display

high dpi monitor

display depth: 32

display bounds: top=0, left=0, bottom=900, right=1440

video renderer id: 16918087

video card memory: 1024 mb

serial number: 91199978181508669070

application folder: /applications/adobe photoshop cs6/

photoshop scratch has async i/o enabled

scratch volume(s):

  startup, 372.0g, 207.8g free

required plug-ins folder: /applications/adobe photoshop cs6/adobe photoshop cs6.app/contents/required/

primary plug-ins folder: /applications/adobe photoshop cs6/plug-ins/

additional plug-ins folder: not set

 

 

installed components:

 

 

   adbeape.framework   adbeape   3.3.8.19346   66.1025012

   adbescriptuiflex.framework   adbescriptuiflex   6.2.29.18602   66.490082

   adobe_caps.framework   adobe_caps   6.0.29.0   1.276181

   adobeace.framework   adobeace   2.19.18.20743   66.507768

   adobeagm.framework   adobeagm   4.26.20.20743   66.507768

   adobeaxe8sharedexpat.framework   adobeaxe8sharedexpat   3.7.101.18636   66.26830

   adobeaxedomcore.framework   adobeaxedomcore   3.7.101.18636   66.26830

   adobebib.framework   adobebib   1.2.02.20743   66.507768

   adobebibutils.framework   adobebibutils   1.1.01   66.507768

   adobecooltype.framework   adobecooltype   5.10.33.20743   66.507768

   adobecrashreporter.framework   adobecrashreporter   6.0.20120720  

   adobeextendscript.framework   adobeextendscript   4.2.12.18602   66.490082

   adobejp2k.framework   adobejp2k   2.0.0.18562   66.236923

   adobelinguistic.framework      17206  

   adobemps.framework   adobemps   5.8.0.19463   66.495174

   adobeowl.framework   adobeowl   5.0.4   79.517869

   adobepdfl.framework   adobepdfl   10.0.1.18562   66.419471

   adobepdfsettings.framework   adobepdfsettings   1.4  

   adobepip.framework   adobepip   7.0.0.1686  

   adobesccore.framework   adobesccore   4.2.12.18602   66.490082

   adobeupdater.framework   adobeupdater   6.0.0.1452   "52.338651"

   adobexmp.framework   adobexmpcore   66.145661   66.145661

   adobexmpfiles.framework   adobexmpfiles   66.145661   66.145661

   adobexmpscript.framework   adobexmpscript   66.145661   66.145661

   ahclient.framework   ahclient   1.7.0.56  

   aif_core.framework   adobeaif   3.0.00   62.490293

   aif_ocl.framework   adobeaif   3.0.00   62.490293

   aif_ogl.framework   adobeaif   3.0.00   62.490293

   alignmentlib.framework   xcode   1.0.0.1  

   amtlib.framework   amtlib   6.0.0.75  

   boost_date_time.framework   boost_date_time   6.0.0.0  

   boost_signals.framework   boost_signals   6.0.0.0  

   boost_system.framework   boost_system   6.0.0.0  

   boost_threads.framework   boost_threads   6.0.0.0  

   cg.framework   nvidia cg     

   cit.framework   cit   2.1.0.20577   146758

   data_flow.framework   adobeaif   3.0.00   62.490293

   dvaaudiodevice.framework   dvaaudiodevice   6.0.0.0  

   dvacore.framework   dvacore   6.0.0.0  

   dvamarshal.framework   dvamarshal   6.0.0.0  

   dvamediatypes.framework   dvamediatypes   6.0.0.0  

   dvaplayer.framework   dvaplayer   6.0.0.0  

   dvatransport.framework   dvatransport   6.0.0.0  

   dvaunittesting.framework   dvaunittesting   6.0.0.0  

   dynamiclink.framework   dynamiclink   6.0.0.0  

   fileinfo.framework   fileinfo   66.145433   66.145433

   filter_graph.framework   adobeaif   3.0.00   62.490293

   hydra_filters.framework   adobeaif   3.0.00   62.490293

   icuconverter.framework   icuconverter   3.61   "gtlib_3.0" "." "16615"

   icudata.framework   icudata   3.61   "gtlib_3.0" "." "16615"

   image_compiler.framework   adobeaif   3.0.00   62.490293

   image_flow.framework   adobeaif   3.0.00   62.490293

   image_runtime.framework   adobeaif   3.0.00   62.490293

   logsession.framework   logsession   2.1.2.1681  

   mediacoreif.framework   mediacoreif   6.0.0.0  

   plugplug.framework   plugplug   3.0.0.383  

   updaternotifications.framework   updaternotifications   6.0.0.24   "6.0.0.24"

   wrservices.framework        

 

 

 

 

required plug-ins:

 

 

   accented edges 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   adaptive wide angle 13.0, copyright © 2012 adobe systems incorporated - file “adaptive wide angle.plugin”

   angled strokes 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   average 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1993-2012 adobe systems incorporated - file “average.plugin”

   bas relief 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   bmp 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   camera raw 8.1 (43), copyright © 2013 adobe systems incorporated - file “camera raw.plugin”

   camera raw filter 8.1 (43), copyright © 2013 adobe systems incorporated - file “camera raw.plugin”

   chalk & charcoal 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   charcoal 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   chrome 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   cineon 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©2002-2012 adobe systems incorporated - file “cineon.plugin”

   clouds 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1993-2012 adobe systems incorporated - file “clouds.plugin”

   collada dae 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©2006-2012 adobe systems incorporated - file “u3d.plugin”

   color halftone 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   colored pencil 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   compuserve gif 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   conté crayon 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   craquelure 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   crop , straighten photos 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©2003-2012 adobe systems incorporated - file “cropphotosauto.plugin”

   crop , straighten photos filter 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   crosshatch 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   crystallize 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   cutout 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   dark strokes 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   de-interlace 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   difference clouds 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1993-2012 adobe systems incorporated - file “clouds.plugin”

   diffuse glow 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   displace 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   dry brush 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   eazel acquire 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1997-2012 adobe systems incorporated - file “eazelacquire.plugin”

   embed watermark no version - file “digisign.plugin”

   extrude 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   fastcore routines 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1990-2012 adobe systems incorporated - file “fastcore.plugin”

   fibers 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   film grain 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   filter gallery 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   fresco 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   glass 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   glowing edges 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   grain 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   graphic pen 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   halftone pattern 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   hdrmergeui 13.0, copyright © 2003-2012 adobe systems incorporated - file “hdrmergeui.plugin”

   iff format 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   ink outlines 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   jpeg 2000 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©2001-2012 adobe systems incorporated - file “jpeg2000.plugin”

   lens blur 13.0, copyright © 2002-2012 adobe systems incorporated - file “lens blur.plugin”

   lens correction 13.0, copyright © 2002-2012 adobe systems incorporated - file “lens correct.plugin”

   lens flare 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   liquify 13.0, copyright © 2001-2012 adobe systems incorporated - file “liquify.plugin”

   matlab operation 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1993-2012 adobe systems incorporated - file “channelport.plugin”

   measurement core 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1993-2012 adobe systems incorporated - file “measurementcore.plugin”

   mezzotint 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   mmxcore routines 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1990-2012 adobe systems incorporated - file “mmxcore.plugin”

   mosaic tiles 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   multiprocessor support 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1990-2012 adobe systems incorporated - file “multiprocessor support.plugin”

   neon glow 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   note paper 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   ntsc colors 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1993-2012 adobe systems incorporated - file “ntsc colors.plugin”

   ocean ripple 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   oil paint 13.0, copyright © 2011 adobe systems incorporated - file “oil paint.plugin”

   openexr 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   paint daubs 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   palette knife 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   patchwork 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   paths illustrator 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   pcx 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1989-2012 adobe systems incorporated - file “pcx.plugin”

   photocopy 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   photoshop 3d engine 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©2006-2012 adobe systems incorporated - file “photoshop3dengine.plugin”

   picture package filter 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1993-2012 adobe systems incorporated - file “channelport.plugin”

   pinch 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   pixar 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1989-2012 adobe systems incorporated - file “pixar.plugin”

   plaster 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   plastic wrap 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   png 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   pointillize 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   polar coordinates 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   portable bit map 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1989-2012 adobe systems incorporated - file “pbm.plugin”

   poster edges 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   radial blur 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   radiance 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©2003-2012 adobe systems incorporated - file “radiance.plugin”

   read watermark no version - file “digiread.plugin”

   reticulation 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   ripple 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   rough pastels 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   save web 13.0, copyright © 1999-2012 adobe systems incorporated - file “save web.plugin”

   scriptingsupport 13.0, copyright © 2012 adobe systems incorporated - file “scriptingsupport.plugin”

   shear 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   smart blur 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   smudge stick 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   solarize 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1993-2012 adobe systems incorporated - file “solarize.plugin”

   spatter 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   spherize 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   sponge 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   sprayed strokes 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   stained glass 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   stamp 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   sumi-e 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   targa 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   texturizer 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   tiles 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   torn edges 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   twirl 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   underpainting 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   vanishing point 13.0, copyright © 2003-2012 adobe systems incorporated - file “vanishingpoint.plugin”

   water paper 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   watercolor 13.0, copyright © 1991-2012 adobe systems incorporated - file “filter gallery.plugin”

   wave 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   wind 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

   wireless bitmap 13.0.5 20130521.r.44 2013/05/21:21:00:00  ©1989-2012 adobe systems incorporated - file “wbmp.plugin”

   zigzag 13.0, copyright © 2003-2012 adobe systems incorporated - file “standard multiplugin.plugin”

 

 

optional , third party plug-ins: none

 

 

plug-ins failed load: none

 

 

flash: none

installed twain devices: none

please remember macos 10.9 still release (like pre-beta), may have issues resolved before final release.

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