Is Software Tech a legitmate retailor of Photoshop CS6? (Nope, pirate site)


i purchased photoshop cs6 online store called software tech store. surprised when recieved package in mail containing small cardboard box (opened) photoshop disk, no invoice, no manuel, no information, nothing used disk.

 

when contacted them serial number missing, , other concerns, told had emailed it. (they had not). emailed false serial number, left me useless disk.

 

when emailed issue, tried tell me problem internet connection. not case. insisted serial valid, when not.

 

i tried calling numerous times, , phone sytem loops original message after selecting right prompt, reached via online chat forum, informed me adobe not use original packaging anymore, attempt people purchase cloud. have copied , pasted chat below, please see lines in bold print. wondering if there truth @ all. sent me fake refund reciept, , still have not, infact refunded account, nor believe have intention of doing so.

 

any insight on appreciated. thanks! '

 

 

you chatting 'softwaretech'

softwaretech: hello.  how may assist you?

kateri: purchased adobe photoshop cs6, , package open, disk appears used, , not provided valid serial number. feel have been scammed.

softwaretech: it sent email

softwaretech: the serial number

softwaretech: can have order number please

kateri: serial number not valid.

kateri: order # 100008807

softwaretech: can have order number please

softwaretech: i check hold on please

kateri: unless provided valid working serial number, need refunded immediately.

softwaretech: you sent email

softwaretech: correct

softwaretech: for refund

kateri: yes

softwaretech: no problem refund amount paid

softwaretech: no problem

kateri: immediately.

softwaretech: yes

softwaretech: you have in less 15 min

softwaretech: we send receipt email

kateri: why on earth sent useless, opened disk?

kateri: company complete scam?

softwaretech: it's not opened

softwaretech: adobe cancelled box

softwaretech: and sending serial number via email

softwaretech: and ship dvd

kateri: opened.

softwaretech: either way or cloud

softwaretech: it's not opened how send

softwaretech: i know it's not way

softwaretech: but adobe doing

softwaretech: to force people buy cloud

kateri: i'm ready file charges.

softwaretech: it's new thing

softwaretech: i doing refund right

softwaretech: hold on please

softwaretech: i sent receipt email

softwaretech: and order has been refunded

kateri: has not been refunded.

softwaretech: we refunded credit card amount paid , sent receipt email

softwaretech: did

softwaretech: ?

kateri: no. received problably fake receipt, account has not been credited. want refunded immediately.

softwaretech: it's not fake

softwaretech: ok

softwaretech: you not scam

softwaretech: please

softwaretech: your credit card has been refunded

softwaretech: and sent receipt

softwaretech: it's not fake

softwaretech: and not fake

kateri: account has not been refunded.

softwaretech: yes shows in 2 3 business days

softwaretech: believe me there nothing worry

softwaretech: we not scam

softwaretech: we used sell full retail boxes

softwaretech: but adobe cancelled

softwaretech: and having problem because of new way

softwaretech: we sorry

first, know, user-to-user forum, adobe employees do drop , then.

 

that said;

 

my understanding that, time now, whether cs6 or cc, software download only -- no actual disks anymore @ all. sounds me dealing scammers. check credit card statement make sure that:

 

a) refunded money.

 

b) no unusual charges appear on next few months.

 

good luck.

 

--ob.



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