InDesign CC crashes 3 seconds after startup - Win7, 64-bit

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here error report:

 

problem signature:

  problem event name:    appcrash

  application name:    indesign.exe

  application version:    9.0.0.244

  application timestamp:    5176f4c7

  fault module name:    msvcr100.dll

  fault module version:    10.0.40219.325

  fault module timestamp:    4df2bcac

  exception code:    40000015

  exception offset:    00000000000761c9

  os version:    6.1.7601.2.1.0.768.3

  locale id:    1033

  additional information 1:    6bc2

  additional information 2:    6bc2302ebd14cb68acdfe8af49d985f0

  additional information 3:    069d

  additional information 4:    069d0fa0757fbcc7ba26047f88acb864

 

 

any insight here? have been through forum suggested font, preferences, etc. adjustments , no resolution.thanks time.

it looks there's problem in microsoft visual c++ runtime library (msvcr100.dll). replacing clean copy downloaded microsoft might help, might not. make sure correct version if try.



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