I cannot get Adobe CC Exchange or Extension to work

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when open adobe exchange in ps cc ie window/exchange... greyed out.  cannot update either although exchange, , ps uptodate.  started using cloud, believe setup correctly. signed cloud when attempt this.  running latest version os on imac.

 

 

screen shot 2013-07-07 @ 3.19.03 pm.png

 

 

when check updates error. 

 

screen shot 2013-07-07 @ 3.24.38 pm.png

 

 

however....

 

screen shot 2013-07-07 @ 3.26.18 pm.png

 

similarly exchange shows no products....

 

screen shot 2013-07-07 @ 3.22.24 pm.png

 

i dont know doing wrong here!  please. 


thanks

i having similar issue photoshop cc on windows laptop. when select windows > extensions > adobe exchange , adobe exchange box opens not populated anything. additionally recieve error; cannot complete command because extension not loaded. above user made sure signed in , photoshop cc date? listed 1 of top new features 1 of adobe experts doesn't seem work me. don't know if makes difference located in canada.



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