Why does my CS3 not qualify me for CC's discounted membership?

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i have legitimate copy of creative suite 3 design premium mac. according creative cloud's pricing plan page, when purchasing directly adobe should able 40% discount on first year of cc membership.

 

however, when tried join cc discounted membership, upon entering cs3's serial number adobe's 'join creative cloud' page told me, "sorry, don't qualify promotional offer." entering cs3's serial number both , without hyphens returns same verdict.

 

why case?

 

both cs3 , cc plan i'm trying single-user license.

hi evelyn

 

we having exact same issue, have cs4. did have response and/or solution our trial has expired , urgent things working again?

 

thanks,

 

nigel



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