I'm being asked to subscribe ?

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when login in , try use filke converter, i'm being asked subscribe annual subscription has been taken automatically ?

hi jim,

 

we apologize trouble. please try going account manage status:

 

you can manage subscription visiting adobe.com , clicking 'sign in' @ top-right corner.  enter adobe id credentials.  after you're logged in, click on 'my subscriptions , services'. 

 

this way can make sure expiration date correct on credit card, etc.

 

let know if helps!

 

kindest regards, stacy



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