Mise à jour CC : erreur A12E1

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bonjour,

 

 

a chaque fois que je lance la mise à jour, ça télécharge pendant quelques minutes et ensuite ce message d'erreur survient à chaque fois.

où se trouve "la page du service clientèle" ?

 

 

http://cl.ly/qhmj/cc-erreur-maj.png

 

(mac os x.7.5)

je suppose que les conseils de recherche sur le forum en anglais ne te seront pas utiles (directement avec le code a12e1, grand succès niveau recherches ces temps ci)

 

parmi les solutions évoquées : se déconnecter/reconnecter du creative cloud, redémarrer, quitter le process aam updates notifier via le moniteur d'activité

 

et que donc tu cherches plutôt ceci : la page du service clientèle, voire un lien direct dans le message d'aide…



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