Creative Cloud Desktop app PAC file issue

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the adobe creative cloud desktop app doesn't seem work if have pac file specified in internet explorer - error "no internet connection"

 

log file: -

imslibhelper      |  |  | 6096 | setting authproxy credentials in fetchaccesstokenfordevicetoken

opm                      |  |  | 6096 | no record found input fields in opm_getvalueforkey

opm                      | imslib_opmwrapper |  |  | 6096 | failed in getting value key in opmgetvalueforkey domain:oobe subdomain:proxycredentials key:proxyusername

opm                      | imslibhelper |  |  | 6096 | failed proxy user name local db in getproxycredentialsfromlocalstore

opm                      | imslibhelper |  |  | 6096 | failed proxycredentials local store in setproxycredentialsforhttprequest

opm                      | imslibhelper |  |  | 6096 | failed in setting authproxy credentials in fetchaccesstokenfordevicetoken

opm                      | httpconnector |  |  | 6096 | getieproxyinfo - no default proxy present on user machine

opm                      | httpconnector |  |  | 6096 | getieproxyinfo - autoconfig url on machine : (i've removed address pac file here)

opm                      | httpconnector |  |  | 6096 | getieproxyinfo - failed proxy url, error:12006

opm                      | httpconnector |  |  | 6096 | getieproxyinfo - proxy url

opm                      | httpconnector |  |  | 2712 | winhttp_callback_status_request_error...

opm                      | httpconnector |  |  | 6096 | http request returned http_status:0 httpcommunicator error:68

opm                      | imslibhelper |  |  | 6096 | user has not selected 'remember me', proxy data not saved in local store

opm                      | imslibhelper |  |  | 6096 | failed in httprequest in fetchaccesstokenfordevicetoken

opm                      | imslib |  |  | 6096 | unable generate accesstoken while performing fetchaccesstokenfordevicetoken

opm                      | imslib |  |  | 6096 | invoking client callback function response , status : 22

opm                      | p7native |  |  | 6096 | proceeding fetchaccesstoken callback...

opm                      | p7native |  |  | 6096 | imslib returned error during fetchaccesstoken callback function, errorcode: 22

 

if proxy server specified , use automatic configuration settings unticked application works. there way app work using pac file?

we're having same problem described dlbowen.  we're 6000+ user environment , proxy auto-configuration (pac) file has number of benefits in terms of internet access/filtering.  if uncheck pac url , set explicit proxy settings, creative cloud updater/downloader works fine.  if try use pac url spins , times out indicating can't connect internet (we don't allow direct internet connectivity - must pass through our proxy server).

 

if adobe inheriting internet explorer proxy settings ignoring pac settings, seems oversight/bug.  adobe please address this?



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