CS5 InDesign keeps crashing on start up


we have had cs5 installed on pc since 2012.  other programs working fine.  indesign keeps crashing not program computer.  plenty of memory on computer well.  going on , how can fix it?  first instict in uninstall , reinstall, have lots of saved "print preferences" on of programs not want have reset if not necessary. 

start here: replace preferences

 

if doesn't solve it, see sing removal

 

and iuf stil have trouble, post back. include error information have.



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