CC will not load.

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just downloaded cc but, not load. keep getting stopped working error message. should delete cs6 first. fighting. there difference between cc , cs6?

there many, many differences between cs6 , cc. should coexist peacefully, should not need uninstall cs6. in fact, if have use encore, should not uninstall cs6 or else you'll lose program (until reinstall cs6, can through creative cloud...)

several people have found updating graphics card driver resolves crash on startup. few others had update driver processor.

let know if neither of measures work , we'll dig deeper.



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