Indesign CC crashes on every start

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hi, indesign cc crashes on every start. have tried in forums. have followed instructions on page http://helpx.adobe.com/indesign/kb/indesign-cc-crashing-launch.html , nothing works.

 

mac 10.8.4, mac air, 8g ram.

 

i have uninstalled , reinstalled 3 times.
i have logged off, rebooted , logged onto cc many times.

 

i have removed virtual machine , associated software.

i can't think of else try.

 

can please help? thank you.

 

here part of error report ...

process:     adobe indesign cc [227]
path:        /applications/adobe cc/*/adobe indesign cc.app/contents/macos/adobe indesign cc
identifier:  com.adobe.indesign
version:     9.0.0.244 (9000)
code type:   x86-64 (native)

parent process:  launchd [152]

user id:     501

 

date/time:   2013-07-11 21:34:04.934 +1000
os version:  mac os x 10.8.4 (12e55)

report version:  10

 

interval since last report:      1611 sec
crashes since last report:       5

per-app interval since last report:  57 sec

per-app crashes since last report:   5

anonymous uuid:                  6c2b2779-3d36-c835-f2ef-48fd7255913d

 

crashed thread:  0  dispatch queue: com.apple.main-thread

 

exception type:  exc_bad_access (sigsegv)

exception codes: kern_invalid_address @ 0x00000000a5ef1878

 

vm regions near 0xa5ef1878:

-->


__text             0000000100000000-0000000100006000 [   24k] r-x/rwx sm=cow  /applications/adobe cc/*/adobe indesign cc.app/contents/macos/adobe indesign cc

 

thread 0 crashed:: dispatch queue: com.apple.main-thread

0   libsystem_c.dylib        
0x00007fff90e70b73 memmove$variant$sse42 + 331
1   com.adobe.bibutils       
0x00000001022238f5 0x10221d000 + 26869
2   com.adobe.bibutils       
0x00000001022284e8 0x10221d000 + 46312
3   com.adobe.bibutils       
0x0000000102226c19 0x10221d000 + 39961
4   com.adobe.pdfsettings    
0x0000000112e64583 0x112e5d000 + 30083
5   com.adobe.pdfsettings    
0x0000000112e6cd6e pdfsettingsinitialize + 32382
6   com.adobe.pdfsettings    
0x0000000112e6d39c pdfsettingsinitialize + 33964
7   com.adobe.pdfsettings    
0x0000000112e6d67e pdfsettingsinitialize + 34702
8   com.adobe.pdfsettings    
0x0000000112e6d38d pdfsettingsinitialize + 33949
9   com.adobe.pdfsettings    
0x0000000112e6ae52 pdfsettingsinitialize + 24418
10  com.adobe.pdfsettings    
0x0000000112e6b1b4 pdfsettingsinitialize + 25284
11  com.adobe.pdfsettings    
0x0000000112e5e86b 0x112e5d000 + 6251
12  com.adobe.pdfsettings    
0x0000000112e644c4 0x112e5d000 + 29892
13  com.adobe.pdfsettings    
0x0000000112e64d1d 0x112e5d000 + 32029
14  com.adobe.pdfsettings    
0x0000000112e60945 0x112e5d000 + 14661
15  com.adobe.indesign.pdf   
0x0000000112a22c19 0x1129d9000 + 302105
16  com.adobe.indesign.pdf   
0x0000000112b02274 0x1129d9000 + 1217140
17  com.adobe.indesign.pdf   
0x0000000112b01035 0x1129d9000 + 1212469
18  publiclib.dylib          
0x00000001010d4481 command::doimmediate(short) + 33
19  com.adobe.indesign.utilities  0x0000000115c3347c 0x115c32000 + 5244
20  com.adobe.indesign.utilities  0x0000000115c33605 0x115c32000 + 5637
21  com.adobe.indesign.appframework0x000000010ec2c26f 0x10ec21000 + 45679
22  com.adobe.indesign.appframework0x000000010ec2a94a 0x10ec21000 + 39242
23  com.adobe.indesign.application ui0x000000010ef6b2b6 0x10ee39000 + 1254070
24  com.adobe.indesign.application ui0x000000010ef6c032 0x10ee39000 + 1257522
25  com.apple.appkit         
0x00007fff957ad21a -[nsapplication run] + 636
26  com.adobe.exo.framework  
0x00000001028a7e98 exo::app::os_appbase::runeventloop() + 56
27  com.adobe.indesign.appframework0x000000010ed2eff3 0x10ec21000 + 1105907
28  com.adobe.indesign.appframework0x000000010ed2e182 0x10ec21000 + 1102210
29  com.adobe.indesign       
0x0000000100001dbc main + 412
30  com.adobe.indesign       
0x0000000100001bb4 start + 52

 

thread 1:: dispatch queue: com.apple.libdispatch-manager

0   libsystem_kernel.dylib   
0x00007fff8bd87d16 kevent + 10
1   libdispatch.dylib        
0x00007fff94b0fdea _dispatch_mgr_invoke + 883
2   libdispatch.dylib        
0x00007fff94b0f9ee _dispatch_mgr_thread + 54

 

 

.... continued

have tried stuff here: troubleshoot fonts | mac os x?



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