tethering issue lightroom 4.4 and Nikon D800

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i'm having trouble tethering nikon d800 lightroom 4.4.

attempts @ tethering produce "no camera detected" after file > tethered capture in lightroom.

there have been occasions when camera detected , tethering functioned short while.

these successful occasions happened using same approach , equipment.

i'm using windows 7 home premium 64bit version 6.1 (with i7) , both camera , lightroom have been updated.

from terry: terry@kommune.com.au

does camera ever appear in file browser , fail detected lightroom?

 

if no, (ie, both fail or both work), have usb or cable issue.  try usb port , tweak cable.



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