Acrobat Reader 11 crashes

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why adobe acrobat 11 crash when try save file of more 50mb, if have made changes (eg comments) file? originator of file says have necessary permission edit file.

please provide answers following questions:-

 

1. hardware specifications of machine?

2. state of memory usage when encountered it?

3. face "not responding" or hangs other softwares ms word, etc.?

4. operating system , reader version using?

5. face "not responding" or "hang" reader , try close , crashes?

6. can provide crash logs?

 

thanks

pooja



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