Please Help!

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i have photoshop cs6 , trying make animation  avi file 4 seconds long.

anyway  when import avi file , loads , preview pops and  shows  half of video has been cut off.  (can me fix this  problem please?)

without system information , details video files nobody can you, start may refer basics , investigate potential issues @ play.

 

i cannot import video files.

 

mylenium



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