Unable to constrain rectangle using marquee tool

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holding down shift key while using marquee tool draw rectangle not work. is, rectangle not constrained square using technique. think problem may settings tool. cannot see how restore defaults in preferences. restoring essentials workspace default did not help. how can constrain rectangles , ovals using marquee , lasso tools? thanks.

hi,

 

what version of photoshop using?

 

you can reset defaults 1 tool or tools right clicking on tool icon in tool options bar.

 

that happen if have other new selection enabled in tool options bar.

 

 

untitled-3.png

 

 

 

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