Extensis auto-activation hangs in InDesign CS6

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i have windows 7 64-bit machine cs6 web & design suite. have extensis suitecase 4 installed. auto-activation plugin works fine in illustrator , photoshop, not in indesign. when open panel via windows\extensions\extensis, panel displays, it's black  , has swirling progress indicator never stops swirling. seems it's trying launch never does. tried find online didn't find on this.

 

anyone have ideas?

have updated sf4 latest update? id updated 8.0.1? had

occasional issues sf3 have seen no problems sf4 , new

sf5 seems quite stable far.

 

you might try trashing id prefs.



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