Cannot install Adobe Acrobat XI Pro

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adobe application manager shows "acrobat xi pro" installed , date unfortunately not on computer @ all. how can in install acrobat pro?

 

thanks, tom

 

creative cloud subscriber on mac os x 10.8.4

hi tom,

 

please go applications>> utilities>> adobe installers , see if adobe xi pro uninstaller listed, if yes, please double click , uninstall software.

 

if it's not listed please download adobe cleaner tool http://www.adobe.com/support/contact/cscleanertool.html , download .dmg file there , run it. uninstall acrobat xi pro cleaner tool , try reinstall application manager.

 

ankit



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