190500 error

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i have 190500 error leanprint (offline grace pediod expired). not supposed subscription program, have valid serial , i'm connected 24/7, don't understand problem. can please tell me (i'm supposed contact adobe further support) ?

hi,

 

welcome adobe forums.

 

the reason error seems activation of license has not been completed.

 

to fix this, please try launching of supported applications (e.g. microsoft word, microsoft excel, adobe acrobat, microsoft powerpoint) when machine online , trigger adobe leanprint file menu. if not activated, adobe leanprint automatically activated. one-time activity.

 

please try , let me know if helps in fixing issue.

 

regards,

sharad



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