HTML Help .chm - Print error on compiled help when a mini TOC is in use


hi all,

 

i thought saw thread using print function in compiled .chm causing error, can't seem find it.  wanted add discussion, because i've isolated issue bit fuurther, , seems occur when mini toc placeholder in use in project.  bug report submitted time ago, have submitted include these findings.

 

my environment:  windows 7 64-bit, internet explorer 9, robohelp 10.0.0.287

 

my findings.

 

1. open "employee care" sample project ships robohelp 10.

2. compile "microsoft_html_help_location_based_us" ssl , view generated output.

3. in compiled .chm output's toc, right-click 1 of toc entries , select "print" menu option popup menu. print topics dialog displays.

4. select "print selected heading , subtopics" radio button , click ok button.

5. standard windows "print" dialog displays.

 

----^ expected result. ^----

 

1. in "employee care" sample project ships robohelp 10, open "introduction" topic , add mini toc top of (insert --> placeholder --> topic toc).  accept default settings when adding mini toc.

2. compile "microsoft_html_help_location_based_us" ssl , view generated output.

3. in compiled .chm output's toc, right-click 1 of toc entries , select "print" menu option popup menu. print topics dialog displays.

4. select "print selected heading , subtopics" radio button , click ok button.

5. standard windows "webpage error" dialog displays.  error displayed follows:

 

"line: 49

error: value of property 'textpopupinit' null or undefined, not function object"

 

you can click no (don't debug) dismiss error , display standard windows "print" dialog in first scenario above, error has popped , clients don't it.

 

i see issue when mini toc added topic in project.  i've made firefox default browser , problem remains.

hi there

 

i'm sure printing compiled chm file sounds wonderful idea. @ least in theory.

 

the fact of matter is, it's woefully inadequate if goal provide user nicely formatted printed version of viewing inside chm file.

 

what folks need come terms print , online 2 different mediums , it's unlikely find magickal "one size fits all" approach. suspect folks pretty ignore issues surrounding printed output chm file , let user get if choose print. after all, if printing, it's not because compiling printed book based on printed pages chm, no? guess it's temporary use somehow.

 

if serious getting "pretty" print chm file, need consider including pdf document formatted wish user see in print, ship along chm (and link inside chm open it) , have them print pdf version.

 

think of pilot in small aircraft , looming storm approaching. it's going quite bumpy , unexpected ride if stay course.

 

cheers... rick



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