Presenter 9 installation error

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i tried install presenter 9 , got error conflicting version exists. have done following:

  1. uninstalled presenter 8 through control panel
  2. restarted computer
  3. check office version (64-bit)
  4. when installing, chose 64-bit option
  5. try install , receive error

 

please assist!

 

thank you!

 

kind regards

zifang

hi zifang,

 

it's may case presenter not uninstalled properly, please download uninstaller below link and, check whether some  presenter files still present in system , try remove it.

 

http://www.adobe.com/support/contact/cscleanertool.html

 

thanks,

vikram

adobe presenter engg. team



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