creative cloud is blank window why?

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windows 7 64 bit computer. creative cloud informs me of updates, on launch nothing appears blank window. header creative cloud , gear appear. options listed gear are; help, pin window area, , quit creative cloud. removing creative cloud , re-installing fails fix problem of blank window. cannot update product using creative cloud, cannot see thing in cloud window. no way sign in or out, quit. problem 3 days , no support available fix problem. means paying subscription, not getting access or updates @ point. feel bit cheated paying something, not getting!

hi jfalsken,

 

please follow steps mentioned below

 

win 7 , 8 (64 bit):

win 7 , 8 (32 bit):

 

 

thanks!

ankit



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