Deactivating Photoshop Elements 11

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i have been trying several days talk technical support deactivating photoshop elements 11 on computer. transferred old computer , doesn't work. purchased new program won't let me install because won't accept password. there live person can talk regarding problem? have  been through every page possible available none of suggestions work. need live person walk me through steps.

gary vickrey wrote:

 

i have been trying several days talk technical support deactivating photoshop elements 11 on computer. transferred old computer , doesn't work. purchased new program won't let me install because won't accept password. there live person can talk regarding problem? have  been through every page possible available none of suggestions work. need live person walk me through steps.

not sure why bought new program , why need password install software. anyway, activate, deactivate or other installation issues need read article:

 

<http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html>

 

in article need scroll down page start chat line adobe staff.  should able free of charge.

 

if fails, can come here , restate problem , volunteers here try you.

 

good luck.



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