Content Viewer app for iPad not logging in?

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i've checked boxes in troubleshooting this, don't apply. log in first via website, check, on both windows chrome , ipad safari, still authentication failed error identical logon info content viewer app.

 

online chat suggest adobe server having issues. dps portal reports no issues web content viewer, not sure same thing ipad app. maybe dps folks don't know 1 yet, , they've left building week on holiday.

 

anyone here have ideas? i'm not dps subscriber, , app not seem require that, adobe id, created years ago , still working through web. need content viewer ipad review work people subscribers dps.

 

thanks or perspective can provide.

on computer, sign in http://digitalpublishing.acrobat.com , follow prompts verify email account dps. should able sign in.



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