How do I activate my product? How do I get real support?

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i re-downloaded product adobe "my downloads" page.  i'm using same serial number displayed on download page.
but erroe message... "this serial number not valid product"

 

now what?

 

i tried adobe's live chat happen...

 

suman: hello. welcome adobe technical support.

suman: hi robert.

suman: i have received query. please allow me moment verify account , review details of request.

robert: hihi

suman: thank being online.

suman: i understand unable install product due serial number issue. correct?

robert: yes

suman: thank confirming.

suman: i glad this.

robert: i downloaded , installed adobe premier adobe account

suman: could please provide me serial number of product check , assist better?

robert: xxxxxxxxxxxxxxxxx (not showing on public forum)

robert: i got account's download page. it's right next same link used download product using serial number on

suman: thank you.

suman: i see serial number have provided invalid. have returned product.

robert: "you have returned product." ???

robert: i own product , downloaded downloads @ adobe.com

you not connected chat representative.

you not connected chat representative.

sorry, nobody @ user user forum going serial number activation issue... adobe

 

you going have go adobe this

help download & install & setup & activation

http://forums.adobe.com/community/download_install_setup

chat http://www.adobe.com/support/download-install/supportinfo/

-or http://www.adobe.com/support/chat/ivrchat.html



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